Services

Payment and delivery

 

In the confirmation of order which you get by e-mail from me you find the total of your order as well as my bank connection. Simply transfer the invoice amount to my bank account

 

Because the production of the bassoon cane and bassoon reeds occurs from a qualitative and not quantitative point of view, I would ask understanding in the event of an eventual delay in delivery  

 

The forwarding expenses are calculated after weight of your order. Of course you automatically receive an email with dispatch information (e.g., dispatch date etc.), as soon as your order is on the move.

 

All reeds are packed for dispatch in cardboard boxes designed for this purpose. Hence, the forwarding expenses contain a packaging-all-inclusive rate of 1.00 EUR.

 

The dispatch of our goods occurs predominantly with the parcel service by registered letter. These packages are delivered only against signature.

 

Free delivery from 200 EUR (only within Germany, Austria, Portugal) * This counts only for cane and reeds.

Germany: goods are sent with invoice foreign

 

Country: only against advance transfer to my account

 (Bank details you receive with the confirmation of order)






 
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